Your privacy and data security are our top priorities. Learn how we protect and manage your information.
Last Updated: 8th May, 2025
Welcome to Thirty11 Solutions ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thirty11.com.
We collect information to provide and improve our services. The types of personal information we may collect include:
Identifying Information
Your name, email address, and other contact details.
Payment Information
Payment data processed through third-party processors like Razorpay. We do not store full payment card details.
Usage Data
Information about your interactions with our website via tools like Google Analytics.
Cookies & Tracking
Cookies, IP address, browser type, device identifiers, and session information.
We may use the information we collect for various purposes, including to:
Provide access to our services and maintain user accounts
Process payments and complete transactions
Send you transactional emails and administrative notifications
Deliver marketing communications, if you opt-in
Monitor and analyze usage patterns to enhance our website
Improve user experience and troubleshoot technical issues
Comply with legal obligations and enforce our terms of service
We use cookies and similar technologies to:
Enable login and session management
Personalize your user experience
Track performance and usage analytics via Google Analytics
Remember your preferences and settings
You may adjust your browser settings to disable or reject cookies. Note that some features may not function properly without them.
We do not sell your personal information. We may share your data only under the following circumstances:
Service Providers
With trusted third-party providers such as Razorpay and Google Analytics under data protection agreements.
Legal Compliance
With government authorities or law enforcement where required by law, regulation, or legal process.
Business Transfers
In connection with any merger, sale of company assets, or acquisition.
If you are located in the EU, EEA, UK, or California, you are entitled to certain rights under data protection laws:
Right to Access
You can request a copy of your personal data.
Right to Rectification
You may request corrections to inaccurate or incomplete data.
Right to Erasure
You may ask us to delete your data, subject to certain legal exceptions.
Right to Object
You may object to processing of your data for direct marketing or other purposes.
Right to Data Portability
You may request that we provide your data in a machine-readable format.
To exercise any of these rights, please contact us at info@thirty11.com. We will respond to your request within 30 days.
We retain your personal data only for as long as necessary:
To fulfill the purposes outlined in this policy
As required to comply with legal obligations
As long as your user account is active
Data no longer needed will be securely deleted or anonymized.
We take reasonable and appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
HTTPS encryption
Firewall and antivirus protections
Access controls and audit logs
Secure payment gateway integrations
However, no online platform is entirely secure. By using our services, you acknowledge and accept this risk.
Our services are intended for users aged 18 and older. We do not knowingly collect or solicit personal information from children under 18. If you believe we have collected data from a minor, please contact us immediately at info@thirty11.com for removal.
Our website and portal may contain links to third-party sites. We are not responsible for the privacy practices or content of such external websites. We encourage you to review their privacy policies independently.
We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of the policy. We encourage you to review this policy regularly for any changes. Continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:
Website
https://thirty11.com